61-year old Russian businessman Vitaly Savelyev is the chairman and Chief Executive Officer of Aeroflot and has been since 2009. The Leningrad Engineering and Economics Institute graduate was a boxer and is now married and has two sons. Within his term of being the CEO the airline was honored as the “Best Company for Business Travelers” by Brand Awards 2013 in Moscow, Russia.
Did you know that Aeroflot was the first airline that had launched the world’s first jet? This happened in 1959, with TU-104 operating domestic and international routes. They also had the world’s first largest aircraft in the 1950s with a TU-114.
Aeroflot is a Russian word for “Air Fleet” and is the largest airline of the Russian Federation as well as the flag carrier with a fleet size of 162 based in Sheremetyevo International Airport serving 129 destinations worldwide. They joined Skyteam airline alliance in April 2006 as the first carrier in the Soviet Union and with plans of increasing cargo operations.
On Board Services
Aeroflot’s cabin classes are designated into four types: Economy, Comfort, Premier and President. However they only provide two kinds of cabin classes depending on the aircraft.
- Premier Class – Airbus A319, A320 and A321 only
- President Class – Boeing 767 and Airbus A330 only
*Complimentary meals and beverages are served in Economy and Comfort Class. Premier and President Class fliers get the special meal choices of Russian dishes, Western and other international cuisines with wines.
PC and Mobile Services
I personally love the layout of Aeroflot’s official website for it’s calm and cool effect of blue. However, some of the fonts are too small especially the header. The left hand side of the page shows the website features to book flights either one-way or roundtrip and this is limited to 6 people. On a positive note, travellers get to book hotel reservations and car rentals as well.
The navigation bar at the top of the page gives access to send feedback, get the latest aviation, check your Aeroflot Bonus account and change the language to 8 other languages. What really caught my attention was the section shown right below the header as “Additional Charges”. I discovered there’s a list of service charges and fees like baggage allowances.
Aeroflot has a mobile travel app ready to be download on mobile devices. The travel app is available for download at Google Play store and the App store. The features include: booking flights, checking in online, checking flight status, access to Aeroflot Bonus account and airline policies. The airline is assistive because they also offer email support for mobile app queries. They are reachable at: firstname.lastname@example.org
Aeroflot Reviews of Customers
Reading the most recent Aeroflot reviews got me a little confused about the efficiency of Aeroflot. It was the same feeling Veronica felt with her recent experience with the airlines. She was nervous after scanning through reviews, however, when she flew with Aeroflot it was the other way around and she was pleasantly surprised. She said that the flight, food, entertainment, seats are “good”. She ended her review with “Russians tend to not smile, so just deal with it,” this was posted on October 12, 2015 with a 9/10 rating by AirlineRatings.com.
How To Reach Them?
- Website URL: www.aeroflot.ru
- Contact number: +7 800 444 55 55
- Contact Email: email@example.com
- Fax Number: +7 495 784 71 42
- Head Office Address: 10, Arbat St. Moscow, 119002, Russia
Just a heads up, Aeroflot’s flight attendants had been numerously listed Top 1 from airlines with the most attractive stewardesses. What can you say about them? Feel free to leave a comment below.