British Airways or BA, is the flag carrier and the largest airline in the United Kingdom in terms of fleet size. as well as the second largest airline based on the number of passengers carried.

Background, History, and More Information

British Airways, as an airline, was established on March 31, 1974 and is a founding member of Oneworld airline alliance along with American Airlines, Cathay Pacific and Qantas. In January 21, 2011, British Airways merged with Iberia, formally creating the International Airlines Group (IAG). It is the world’s third largest airline group based on annual revenue. In this British Airways Reviews, we will look into the services provided by the airline and what customers say about these services.¬†

British Aiways Reviews - British Airways CEO Alex CruzAlex Cruz was appointed as the chairman and Chief Executive Officer of British Airways in April 2016. His professional career started at American Airlines in 1995, working with the group’s travel technology arm, Sabre. In 2005, he joined Accenture as the head of aviation, founded Clickair, a Barcelona-based airline which merged with Vueling in 2009, making him the company’s Chairman and CEO. Alex Cruz joined the IAG Management Committee when Vueling was acquired by the IAG. He is also a visiting lecturer at the ESADE Business and Law School in Barcelona and the IESE Business School in Madrid.

British Airways is headquartered in Waterside, Harmondsworth, England and its main hub is at London Heathrow Airport. It has a fleet of 268 aircraft serving 183 destinations.

Reviews/ What Users Have to Say

Here are some British Airways Reviews written by some passengers who have flown with the airline.

British Airways Reviews - Rating

British Airways Reviews - Customer Reviews

British Airways Reviews - Customer Reviews







Their Website

British Airways Reviews - BA Website

The website allows you to book and manage your travels. You can also use the website to check in online, view flight details and other travel information that you can use for a more comfortable and convenient journey.

Special needs treatment

British Airways may provide special assistance to passengers who have access needs or those who require additional help during the flight or navigating through the airport. Those who may require such assistance should inform the airline of the kind of assistance that they need at least 48 hours prior to the departure of the flight. More information on special needs/assistance is available on their website.

Onboard dining

Complimentary on-board meals are served on long-haul flights. You might be offered a complimentary snack, a three-course-meal or a light meal, depending on the time and duration of your flight. You may also ask for hot and cold drinks from their bar services. You can also order special meals for your children or for yourself if you have to meet certain dietary requirements. Specials meals can be requested for long haul routes (including flights between Paris Orly and New York by OpenSkies), short haul business flights (Club Europe) and short haul economy flights (Euro Traveller) to or from Menorca until summer 2017.

Inflight entertainment

When flying with British Airways, you can give yourself some “me-time” and by enjoying the latest hollywood blockbusters and classic films, catch up on your favorite tv shows, listen to music and audio books or keep yourself busy with the games during your flight. You can also use the website to create an entertainment plan, so you can just follow what’s on your list once you’ve settled in your seat.

Frequent flyer program

Executive Club is the frequent flyers program of British Airways. You can collect Avios (Executive Club currency) that you can spend on flights and cabin upgrades, get exclusive news and special Member-only offers, and earn Tier points to move through the tiers of the club for greater benefits.

Contact Details:

  • Website URL:
  • Contact number: 0344 493 0787
  • Head Office Address: British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB

To wrap it up

We can see in this British Airways Reviews that the airline offers quality services to their passengers. Despite efforts to address the needs of their customers, there are still some who wrote British Airways reviews to complain about the services provided by the airlines and how it needs to improve its services for the passengers. There are also positive reviews, praising the airlines for having accommodating flight crew and comfortable flight. We hope that you enjoyed reading this British Airways Reviews and find it helpful in making your travel plans.


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