JetBlue Airways Corporation is an American low-cost airline. It is the 6th largest airline in the United States. In this JetBlue Reviews we’re going to look into the services offered by the airline and what the customers think about these services.
Background, History, and More Information
In February 1999, David Neeleman founded the company under the name “NewAir”. The airline started by following the approach of the Southwest of offering low-cost fares for passengers. One thing that made jetBlue notable is that it offers amenities like in-flight entertainment, a TV for every seat, and Sirius XM satelite radio, hoping “to bring humanity back to air travel”.
Robin Hayes is the current Chief Executive Officer of JetBlue. He has been a Member of the Board of Directors since February 2015. Before becoming the CEO, he served as JetBlue’s Executive Vice President and Chief Commercial Officer from August 2008 to December 2013. Prior to this, Hayes served as British Airways’ Executive Vice President for the Americas. He graduated with a degree in Electrical and Electronic Engineering from the University of Bath in the United Kingdom.
JetBlue is headquartered in Long Island City, New York and uses John F. Kennedy International Airport as its main base. The airline company serves 97 destinations in the U.S., Caribbean, Central America, Mexico, and South America with a fleet size of 227 aircrafts.
Reviews/ What Users Have to Say
Here are some JetBlue Reviews written by customers who have used their services.
JetBlue offers special assistance to passengers with disabilities, medical conditions, and expectant mothers. Passengers who may require such assistance are advised to make arrangements with the management as early as possible. They can also use the online booking tool to add their special service request to let the airlines know the kind of services that the passenger needs. Other details on requesting for special assistance are available on their website.
The airline offers a wide selection of complimentary snacks and beverages on every flight. For flights longer than two hours, passengers may purchase EatUp Boxes and other meals from the EatUp Cafe if ever feel like filling up their stomach. Click on this link for more information.
JetBlue offers 36 – 100 channels of free DIRECTV on their flights. The number of available channels may vary depending on the flight or aircraft. With these channels, passengers won’t miss out on their favorite programs when they fly. Some of the available networks are HGTV, CNN, Esquire, ESPN, Fox, Nat Geo Wild, Bloomberg Television, Animal Planet, and many more.
TrueBlue is the frequent flyer program of JetBlue. It allows loyal customers to earn points with their purchases and get a one way or round-trip Award flights to their favorite destinations. Families can also earn and share points with Family Pooling. This program makes it to easier and faster earn points.
- Website URL: http://www.jetblue.com
- Contact number: 1-800-JETBLUE (1-800-538-2583)
- Contact Email: firstname.lastname@example.org
- Fax: +1 718 709 3621
- Head Office Address: 2701 Queens Plz N Long Island City, NY, 11101 United States
To sum it up
In this JetBlue Reviews, we can see that the airlines offers good services and it receives a good amount of positive feedback from customers who have used their services. Some customers compliment the company for having friendly and attentive staff, providing the needs and good in-flight services to their passengers. While some customers complain about not receiving updates regarding lost luggage and not having enough staff to accommodate the needs of some passengers prior to boarding the plane. Despite receiving a mix of positive and negative feedback from passengers, JetBlue was recently awarded as a 4-star airline by Skytrax.
We hope that this JetBlue will be helpful for your travel plans in the future.