Malaysia Airlines Reviews

Malaysia Airlines Reviews-peter-bellew

Peter Bellew

Malaysia Airlines traces its roots back to 1947 when it was initially known as “Malayan Airways.” It was after Independence Day (August 31, 1957) when the airline was rebranded to “Malaysian Airways” then to “Malaysia-Singapore Airlines,” and ceased operations in 1972. It was then divided to Malaysian Airline System (MAS) and Singapore Airlines (SA). Eventually, Malaysians chose MAS as their national airline and the basis was because the name has a similar abbreviation as MAS. In 2005, the airline had finally made up their mind on what the airline is now known as: “Malaysia Airlines.”

Peter Bellew, a tourism veteran, had replaced the former CEO of Malaysia Airlines (Christopher Mueller) since 2015. To add more facts, Malaysia Airlines is also known as MAB and it’s in alliance with Oneworld. Malaysia Airlines operates from Kuala Lumpur International Airport and Kota Kinabalu International Airport with a fleet size of 93 catering routes domestically and internationally.

The Kelantan Kite is used as the airline’s logo since this is the traditional kite from the Kelantan International Kite Festival in Malaysia.

Flying with Malaysia Airlines

MAB has three cabin classes on board: First, Business, and Economy class.

first-classTheir cabin services differ depending on the selected flight class the passenger had chosen. Customers flying on First Class get to be treated like royalty. They are given the vibe of a private jet experience alongside fine dining meals and high-quality inflight entertainment. This class is entitled up to 50 kg baggage allowance.

While on Business Class, be like a CEO or some executive with exclusive treatment. Passengers flying in this class are allowed up to 40 kg baggage allowance. They even have the freedom over seat selection. Passengers are served with palate-pleasing gourmet cuisines of Malaysian foods. Dietary needs are an option too. Unlike the First class, Business class passengers are offered with a portable player if requested.
Malaysia Airlines Reviews-cabinLastly, Economy class passengers won’t be left out, but will enjoy a cozy feel-at-home service from seat selection and an Audio Video On Demand inflight system installed in every seat. This class might be the cheapest of the three, but passengers are given complimentary-not-ordinary meals and drinks and their dietary needs are well accommodated, but passengers have to inform the cabin crew ahead of time.

Official Website and Mobile App

Malaysia Airlines Reviews-pageWhile navigating the web page, it was actually easy to work our way around. First and foremost, the country and language selector is found at the top right of the page with 12 country and language options to select from. They chose turquoise as their theme for the official site; this actually reminds me of Cathay Pacific. The newly-developed website is now more precise with the details and services. This is a good notion that the airline values customers’ complaints over the old site which is not even user-friendly.
Malaysia Airlines Reviews-mobile-app
Yes, Malaysia Airlines has a mobile version of their services online. They call it “MHMobile.” Basically, the features of the travel app are pretty much a replica of its PC version accessible on customers’ smartphones. The frequent flier Enrich can also be managed through the mobile app which is free to download for iOS and Android users.

Malaysia Airlines Reviews Passengers

There are a total of 675 Malaysia Airlines reviews; the flag carrier had garnered a 6/10 score from its consumers. And, this is actually a good score for an international airline in Asia. Additionally, the most recent feedback posted by passengers were all positive and rated above average. To see what I mean, click here.
Malaysia Airlines Reviews-logo
How To Reach Them?

  • Website URL:                    http://www.malaysiaairlines.com
  • Contact number:              +603 7840 3702
  • Contact Email:                  tanwf@mas.com.my
  • Fax Number:                     +603 7846 3932
  • Head Office Address:       3rd Floor, Admin Building 1, MAS Complex A, Sultan Abdul
                                                  Aziz Shah Airport, 47200 Subang Selangor, Wilayah
                                                  Persekutuan, 50250, Malaysia

Overview

Malaysia is known for its diverse wildlife, endless beaches, and growing cities. Tourism, Culture, and Economy are three things Malaysia had been focusing on. It’s quite known to be always compared with Singapore and the Philippines. However, we noticed that Malaysia Airlines ranked down to the 34th spot from being 24th last year on the top 100 airlines in the world.

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