AirAsia Inc., operating as Philippines AirAsia, is a low-cost airline based in Metro Manila, Philippines. It is the Philippine affiliate of a Malaysian low-cost airline, AirAsia. In this Philippines AirAsia Reviews, we will take a look at the services offered by the airlines and what passengers say about these services.

Background, History, and More Information

Philippines AirAsia Reviews - AirAsia LogoPhilippines AirAsia was founded in December 2010, when Tony Fernandes, a Malaysian Investor entered a 40-60 joint venture with a group of Filipino business people since the Philippine Constitution does not allow 100% foreign ownership  for a Philippine-registered business. The airline received its Air Operator Certificate on February 7, 2012, allowing the airline to fly in the Philippine Airspace.

Philippines AirAsia Reviews - CEO capt. Dexter ComendadorCaptain Dexter Comendador was named as the Chief Executive Officer of Philippines AirAsia on January 10, 2017. Capt. Comendador has been serving the aviation industry for more than 33 years. Before starting his professional career as a commercial pilot in 1992, he served as a combat pilot, flight commander and a pilot instructor in the Philippine Air Force for eight years. He graduated as a cum laude of the Philippine Military Academy and is a recipient of 26 service medals, including two Gold Crosses for bravery and successful combat operations. Capt. Comendador joined the team as Chief Pilot for Operations before being promoted as Director of Flight Operations and Chief Operating Officer.

Philippines AirAsia is based in Pasay, Metro Manila, Philippines. It operates with 15 aircrafts serving 12 destinations. Ninoy Aquino International Airport, Kalibo International Airport, Mactan-Cebu International Airport, Francisco Bangoy International Airport, Puerto Princesa International Airport are the airports which serve as the hubs of Philippines AirAsia.

Reviews/ What Users Have to Say

Philippines AirAsia Reviews - customer reviews Philippines AirAsia Reviews - customer reviews

















Philippines AirAsia Reviews - Website

Passengers of Philippines AirAsia may pre-book special assistance when they book their or by using the “Manage my booking” at least four hours before their departure.

Hot Meals are available onboard the flights of Philippines AirAsia. Passengers may pre-book their meals to enjoy the wide-selection of inflight meals available on their respective flights.

Philippines AirAsia offers inflight entertainment through Xcite Tab so the passengers can relax and enjoy watching the latest movies, TV series, listening to music, play games and read their inflight magazine. Passengers may pre-book their Xcite Tab through the AirAsia website or avail the service once they’re onboard the aircraft. 

AirAsia BIG is the frequent flyer programme of AirAsia. BIG allows its members to enjoy the lowest flight fares from the different countries served by the airline. Earned points may be redeemable among other member-exclusive rewards including 24-hour priority booking for the products and services provided by AirAsia.

Contact Details:

  • Website URL:
  • Contact number: +632 722 2742
  • Head Office Address: NAIA Terminal 4, Domestic Road, Pasay City, Metro Manila, Philippines

To wrap it up…

In this Philippines AirAsia Reviews, we can see that although it is a low-cost airline, Philippines AirAsia is a multi-awarded airline which offers high quality products and services to their customers. Many of their passengers are satisfied with the services and they complement the airline for smooth flights that are on time, good value for money, having lots of food options, attentive and helpful cabin crew. While there are some who complain about not being allowed to make some changes in their bookings, having bad customer service


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