Airbnb is a private company that specializes in hospitality services. It offers short-term lodging like vacation and apartment rentals, hotel rooms, hostel beds or homestays. This Airbnb Reviews, you will be able to read about the services offered by the company and what the customers say about these services.
Background, History, and More Information
Airbnb was founded in August 2008 by Joe Gebbia and Brian Chesky. These two roommates came up with the idea of putting an air mattress on the living room of their loft and turn it into a bed and breakfast since they could no longer afford the rent for their loft apartment in San Francisco.
Brian Chesky, born on the 29th of August 1981, is a Jewish-American internet entrepreneur. He co-founded Airbnb and currently serves as the company’s Chief Executive Officer. Chesky received his Bachelor’s of Fine Arts in Industrial Design from the Rhode Island School of Design, where he met Joe Gebbia, the co-founder and Chief Product Officer of Airbnb. Prior to founding Airbnb, Chesky worked as a strategist and industrial designer 3DID Inc.
Reviews/ What Users Have to Say
Below are the Airbnb reviews submitted by some customers who were either satisfied or dissatisfied with the services that the company has provided them.
Their Official Website
Airbnb is an online marketplace which allows travelers to find and rent short-term lodging in residential properties. The cost for the accommodation is determined by the owner of the property and the company just receives percentage service fee from both the host and the guests whenever a booking is made. The company has more than 3,000,000 listings in over 65,000 cities in more than 191 countries. You can filter your searches by price, amenities, neighborhood, and other things that you might want to consider when choosing accommodations for your vacation.
The website also allows you to book experiences and places where you can try different activities such as painting, clubbing, historical walks, cycling, dining, dancing, horse riding, fishing, biking, hiking, fishing, adventure and many more to make their vacation more enjoyable and memorable. It also has guidebooks (online) to help the clients learn more about their destinations; the places and other activities that they should include in their list. At the top right of the website is an option that allows the client to become the host and let other guests live in and experience the life in their community.
- Website URL; www.airbnb.com
- Head Office Address: San Francisco, California, United States
To sum it up…
Airbnb receives some positive reviews from previous clients but there are also a lot of complaints about the services provided by the company. Most customers express their disappointment and dissatisfaction about false advertisement, discrimination, bad customer service, not monitoring their hosts and cancelled bookings with no notifications. Although there were a few who were satisfied with the services that the company and the host provided to them. They compliment the company for being reliable, having cheap accommodations, a website that is easy to use, and providing good ideas for trips.