Expedia.com, one of the world’s leading full-service online travel brands, is a travel website owned by Expedia, Inc. Expedia, Inc. is an American company that owns and operates a number of online travel brands worldwide. In October 22, 1996, the online travel booking website known as Expedia.com was launched by Microsoft as the company’s first internet property. In this Expedia App Reviews we will look into the services and features of this online booking app.

The App’s Services and Features

Expedia App Reviews - Expedia Website

The app allows you to browse through a wide selection of travel deals where you can choose the hotel and flight schedule suited to your needs.

Hotels

Using the app, you can view the information you need sorted by price, deals or reviews to find the best hotel for your trip. Reviews from verified hotel guests are also available, in case you want to know more about the facilities and services offered by the hotel before booking.

Flights and Car Rentals
Available flights are sorted by price, duration, departure and arrival time. From hundreds of airlines, you can choose the one that best suits your travel needs. You may also get round-trip car rentals (with no cancellation fee), so you can go to your next destination as soon as you land. Expedia offers standard car rentals, SUVs, luxury autos and many more.

Expedia App Reviews - Expedia App Screenshot

Other Features

You can look into and book activities for your next destinations if you don’t have enough time to browse through each online travel guide to look for the activities you can do once you’ve reached your destination. You can also get tickets for tours, museums, shows and theme parks to avoid having to wait in long lines when you get there. Airport shuttles and other ground transportation are also available for reservation.

Expedia+ allows you to earn points when you book your trips or other purchases using Expedia. Earned points may be used to book travels for yourself or anyone else you want.

Reviews and comments

Get to know what consumers have to say about this travel app by the reading  these Expedia App Reviews.

Expedia App Reviews - Customer Reviews on itunes

“Payment Details will remove your name If you key in anything into “middle name” when you are filling up permanent payment details, it will look fine on screen. But when you book, the part of your name that was keyed into “middle name” will not be sent to the airline. This has resulted in me calling expedia multiple times to change name for airline ticket. Not enough people man the hotlines which result in us waiting for nearly an hour. Furthermore for certain airlines like jetstar, expedia will not assist you. They will ask you to go direct.” says Ian Chen (via play.google.com)

Expedia App Reviews - Customer Reviews on itunes

“Expedia app isn’t acknowledged at hotels as a viable confirmation code. Hotels treat Expedia customers like they aren’t as valuable as ones who book directly. No way to contact customer service through app when this issue arises. App worked fine to book but not to stay so end-to-end experience being poor for the customer makes the app useless.” says Maggie Stanphill (via Google Play)

How To Reach Them?

  • Website URL: www.expedia.com
  • Contact Number: 1-800-397-3342
  • APP URL:  Android:  https://play.google.com/store/apps/details?id=com.expedia.bookings
    iOS: https://itunes.apple.com/us/app/expedia-hotels-flights-vacation/id427916203?mt=8
  • Contact Email:  support@expedia.com
  • Head Office Address: 333 108th Avenue NE, Bellevue, WA 98004

To sum it up

Expedia is known as one of the leading online travel brands but a lot of customers criticize the features and services offered by the app in their Expedia App Reviews. Many customers complain say that the app has poor design and incomplete features, no updates on recent bookings or late updates even when the trip is over.

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